Phone Procedures for the Automotive Professional

"We both listened to the 'Phone Procedures for the Automotive Professional', and thought it was great! We are going to implement your format for converting phone shoppers into customers over the next couple of weeks and we look forward to seeing the results. All of your programs have exceeded our expectations!"

- Lewis Schnauble, Schnauble Automotive Inc - Westminster, MD

After listening to this telephone sales training course you will be able to...

• Improve the telephone skills of all your employees
• Create a more professional image of your business with every caller
• Save a fortune on training
• Bring in more of those first time callers
• Use this program as an in-house training aid for your entire staff
• Generate a tenfold return on your investment with the very fist caller you bring into your shop!
  

If you’re looking for a course that can help all of your employees improve their phone skills, and bring in more first-time callers, then Bob Cooper’s Phone Procedures for the Automotive Professional is perfect for you! For decades, if you wanted to improve the phone skills of your employees; you would have to send them to seminars, you would have to hope that the instructors would do a good job, and then at best, you would have to “guess” as to what they were taught. Now, thanks to Elite, those days are gone. Within minutes you and your entire staff can learn how to answer the phone like a seasoned pro, you’ll learn just how easy it is to create a professional image of your business with each and every caller, and there is no doubt; you’ll bring in more of those precious first-time callers. Unlike Bob’s Turn your Telephone into a Goldmine,  a 4-hour course for service advisors, Bob created this 35 minute course to not only help you improve your overall telephone skills, but to serve as an in-house training aid for your entire staff as well! You can play this audio program at your employee meetings, have open discussions with your staff about what they have learned, then you can watch all of your employees take their new-found phone skills right to the top!

Just as millions of songs are downloaded online each day, you can now download this product and begin sharpening your phone skills with the click of a button.  Not only is downloading more convenient; but because we are able to save on CD replication, packaging, shipping and handling; we can pass those savings on to you, and deliver this industry acclaimed product at a fraction of the price of the same product on CD.  At just $19.95, you’ll make your money back tenfold with the very first caller you bring into your shop!  So before you lose one more of those priceless callers to your competitors, download this program for your auto repair shop or dealership now. You have our promise you’ll be thrilled that you did.