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Profit Building Solutions
Grow Auto Repair Profits... Improve Dealership Profitability
The Elite Worldwide profit building catalog is filled with the industry’s widest selection of solutions for automotive professionals, each of which is designed to help you increase profitability for your dealership or auto repair shop, in the most affordable, effective and ethical way. Over the decades Elite has helped thousands of shop owners and dealership service departments increase auto repair profits, and in helping each customer our philosophy has remained the same: We never put money ahead of people, and we firmly believe that the principle purpose of business is to create a customer, not an income. Whether you are looking for instant solutions delivered straight to your computer, services from our industry’s leading companies, or one-on-one coaching from one of the top shop owner’s in America, one thing is for certain: We can help you increase your company's bottom line.
The advancement of technology has enabled us to increase profitability for auto repair shops and dealerships more expediently and affordably than ever before. Through our instant audio downloads, we can now deliver our auto repair profit solutions anywhere in the world, in a matter of minutes. But the benefits of downloads do not stop at mere convenience. Because we no longer have to pay for CD replication, packaging, shipping and handling; we are able to pass these savings along to you, and deliver these industry acclaimed solutions at less than half of the traditional price. Whether you are interested in improving your sales, increasing your car counts, bringing out the best in your employees, or establishing and increasing the value of your auto repair business; our downloads will provide all of the answers that you are looking for. If you are unfamiliar with the download process, you can rest assured, because we provide easy to follow download instructions that assure you receive our solutions safely, and within a matter of minutes.
If you are looking for service providers with a track record of success, you will find them in our auto repair profit building catalog as well. Each of the Elite affiliates that you find in the “Other Profit Building Solutions” area of this catalog was carefully interviewed, and had to present impeccable references to earn Elite’s endorsement. We are proud to say that the service providers you will find in each of the Elite catalogs are those that have passed Elite’s strict testing process, and are companies that are leaders in increasing auto repair and dealership profitability. The services offered range from customer follow-up services, to proven direct mail marketing, to leading shop management software, to the industry’s most experienced and knowledgeable auto repair shop business broker; each of which will help you reach your goal of building a more profitable, successful business.
For more in-depth assistance with increasing your business' bottom line, we highly recommend the Elite Coaching Program. Through this industry acclaimed program you will receive one-on-one guidance from a shop owner who has run, or is currently running, one of the top shops in America. Regardless of the sales, marketing or employee management issues that your shop is facing, your customized action plan and the shop specific guidance from your very own personal business coach will help you take your business to the next level. If you consider all of the money you're putting into marketing programs that aren't as effective as they should be, the customers you are losing on the phone, your lost sales, and your lost customers; these losses alone will pay for the Elite Coaching Program many times over. But don’t take our word for it, just ask our customers. We’ll be more than happy to put you in touch with as many references as you would like, who will tell you that when you consider all of the money that the Elite Coaching Program puts on your bottom line, this industry acclaimed profit building service is virtually cost-free.
If you’d like to get a feel for the content that Elite provides, please take a moment to look through the articles in this catalog. Each of these articles provides unique insights that time and time again have been proven to increase profitability for dealerships and auto repair shops, and help our customers build more successful businesses. Whether you are interested in the right way to measure customer satisfaction, how to establish win-win relationship with your part suppliers, or the importance of never compromising your price integrity, our articles will provide the answers that you are looking for.
Thank you for visiting Elite Worldwide. Regardless of whether you’d like to take advantage of our instant audio downloads, the services of our industry leading affiliate companies, the industry’s top business building articles, or the customized action plan and personal business coach offered through the Elite Coaching Program, we have every confidence that we will reach our goal of helping you build a more profitable, successful business in the most affordable, effective and ethical way. If you have any questions at all about our products or services, please don’t hesitate to contact us. We appreciate your time, and look forward to taking you straight to the top as you dramatically increase your shop or dealership profitability.
The advancement of technology has enabled us to increase profitability for auto repair shops and dealerships more expediently and affordably than ever before. Through our instant audio downloads, we can now deliver our auto repair profit solutions anywhere in the world, in a matter of minutes. But the benefits of downloads do not stop at mere convenience. Because we no longer have to pay for CD replication, packaging, shipping and handling; we are able to pass these savings along to you, and deliver these industry acclaimed solutions at less than half of the traditional price. Whether you are interested in improving your sales, increasing your car counts, bringing out the best in your employees, or establishing and increasing the value of your auto repair business; our downloads will provide all of the answers that you are looking for. If you are unfamiliar with the download process, you can rest assured, because we provide easy to follow download instructions that assure you receive our solutions safely, and within a matter of minutes.
If you are looking for service providers with a track record of success, you will find them in our auto repair profit building catalog as well. Each of the Elite affiliates that you find in the “Other Profit Building Solutions” area of this catalog was carefully interviewed, and had to present impeccable references to earn Elite’s endorsement. We are proud to say that the service providers you will find in each of the Elite catalogs are those that have passed Elite’s strict testing process, and are companies that are leaders in increasing auto repair and dealership profitability. The services offered range from customer follow-up services, to proven direct mail marketing, to leading shop management software, to the industry’s most experienced and knowledgeable auto repair shop business broker; each of which will help you reach your goal of building a more profitable, successful business.
For more in-depth assistance with increasing your business' bottom line, we highly recommend the Elite Coaching Program. Through this industry acclaimed program you will receive one-on-one guidance from a shop owner who has run, or is currently running, one of the top shops in America. Regardless of the sales, marketing or employee management issues that your shop is facing, your customized action plan and the shop specific guidance from your very own personal business coach will help you take your business to the next level. If you consider all of the money you're putting into marketing programs that aren't as effective as they should be, the customers you are losing on the phone, your lost sales, and your lost customers; these losses alone will pay for the Elite Coaching Program many times over. But don’t take our word for it, just ask our customers. We’ll be more than happy to put you in touch with as many references as you would like, who will tell you that when you consider all of the money that the Elite Coaching Program puts on your bottom line, this industry acclaimed profit building service is virtually cost-free.
If you’d like to get a feel for the content that Elite provides, please take a moment to look through the articles in this catalog. Each of these articles provides unique insights that time and time again have been proven to increase profitability for dealerships and auto repair shops, and help our customers build more successful businesses. Whether you are interested in the right way to measure customer satisfaction, how to establish win-win relationship with your part suppliers, or the importance of never compromising your price integrity, our articles will provide the answers that you are looking for.
Thank you for visiting Elite Worldwide. Regardless of whether you’d like to take advantage of our instant audio downloads, the services of our industry leading affiliate companies, the industry’s top business building articles, or the customized action plan and personal business coach offered through the Elite Coaching Program, we have every confidence that we will reach our goal of helping you build a more profitable, successful business in the most affordable, effective and ethical way. If you have any questions at all about our products or services, please don’t hesitate to contact us. We appreciate your time, and look forward to taking you straight to the top as you dramatically increase your shop or dealership profitability.
Loomis Marketing Suite
Bring more X and Y Gen customers into your shop, put together TV and radio ads that increase your car counts and deliver an excellent ROI, implement critical strategies and best practices in all of your auto repair marketing campaigns, and find experts who can help you put together professional campaigns at a fraction of the price. This money-saving suite contains five powerful Elite downloadable audio products...
$11.95$14.95
Turn Your Employees Into Superstars - Member Special
As soon as you download this amazing course you’ll begin to learn the secrets of a compensation program that will bring out the best in your people, and save you a fortune at the same time. You’ll also learn how to put a system in place that will allow you to become a great manager, how easy it is to discover what motivates each of your employees, how to perform employee reviews like a pro, and how to put yourself in a position where your employees no longer depend on you for help...
$11.95$16.95
Mastering Sales Objections by Bob Cooper
Within minutes you can now start turning the toughest sales objections into profitable sales, in the most professional and ethical way. This industry-acclaimed service writer training program is unlike any other, guaranteed, and will pay for itself the first day...$9.95
Complete Sales Suite
It's time to turn more of those tough first-time callers into customers, overcome the most difficult sales objections, sell more maintenance, and dramatically increase your repair sales! This money-saving suite contains four powerful Elite downloadable products; Turn your Telephone into a Goldmine, Mastering Sales Objections, Selling Maintenance Made Easy and The Secrets of the Greatest Sales People on Earth...$29.95
Team Building Package
If you want to find and hire the industry’s best technicians and service advisors, and if you want to take your employee management skills right to the top at the same time, then this Team Building Package is perfect for you. This Money-Saving Package contains two powerful Elite downloadable products; Find and Hire the Superstars, and Turn your Employees into Superstars...$29.95
Selling an Auto Repair Business for Top Dollar
If you are thinking about selling your shop, and if you want to make sure you get top dollar, this exclusive audio interview is perfect fit. Hal Janke has owned and operated auto repair facilities, he’s listed in all the broker guides as an automotive industry expert, and he’s sold more auto repair shops than anyone else in all of North America. If there is one thing Hal knows, it’s how to get top dollar for a shop just like yours...$4.95
Establishing the Value of an Auto Repair Business
Are you curious how much your shop is worth? During this exclusive audio interview with the industry's top business broker, Hal Janke, he’ll teach you the three most common ways of establishing the value of your shop, he’ll share the components that will have the greatest impact on the value of your business and he’ll explain the income multipliers that most brokers use to determine the value of an auto repair shop...$3.95
Hal Janke Interview Package
If you want to sell your auto repair shop for the most money, or if you just want to start preparing your shop for the day when you do decide to sell, then look no further. This money-saving package contains two powerful Elite downloadable audio products; Establishing the Value of an Auto Repair Shop, and Selling an Auto Repair Business for Top Dollar...$5.95
Fill Up Your Service Bays With the Right Customers
During this 55-minute, information-rich webinar you’ll learn about the customers that you’ll need to target, the budgets you’ll need to set, and how you can set your company apart from all of your competitors. You’ll also learn the keys to great print media ads, how to capitalize on electronic media, and how to become an expert at grass-roots marketing...$29.95
Elite Coaching Program
The industry acclaimed Elite Coaching Program (formerly Elite Silver Membership) offers one-on-one coaching from the top shop owners in America. Regardless of the issues your shop is facing, your customized action plan and the shop-specific guidance from your personal business coach will help you skyrocket your sales, car counts, productivity and profits...
Elite Masters Program - Service Advisor Training
The Elite Masters Program has been proven to dramatically increase sales, CSI scores and profits . This course starts with three days of extensive ethics-based sales training in beautiful San Diego, CA, which is followed by six months of ongoing support from your advisor’s personal “sales coach” to ensure permanent results. Graduates of this course receive valuable AMI credits that they can use towards a specialized degree...
Elite Pro Service
Elite Pro Service delivers a level of coaching, consulting and extensive support that is unmatched by any traditional aftermarket 20 groups. The successful shop owners of today realize that in this new competitive era they need professionals that they can turn to for input, they need access to Key Performance Indicators, they need industry information that is leading edge and they need personal accountability. While in the past shop owners have typically turned to 20 groups to acquire these building blocks, Elite Pro Service now offers support from the industry's top experts, along with 90 of the top shop owners in the country...
RepairPal
If you’re looking to acquire more customers, and inspire trust and credibility in your shop, then RepairPal is the perfect service for you. At Elite we realize that you’re always looking to bring new customers into your auto repair shop or dealership, but with traditional marketing resources becoming obsolete, it is often difficult to do so. RepairPal generates more than 1 million visitors each month, and each visitor is able to find the credible, easy-to-comprehend auto repair information they are looking for...
Loyal Rewards
Loyal Rewards is the simplest, easiest, and cheapest way to bring more new and repeat customers into your shop or dealership, and motivate them to authorize more services and repairs at the same time. Unlike ordinary emailing systems, Loyal Rewards does everything for you; from helping you collect your customers’ email addresses, to writing your promotions, even sending all your emails. It simply allows you to say, "Thank you for your business!" by sending your customers appealing, money-saving Gift Certificate offers by email...
ProcessingPoint Credit Card Processing
ProcessingPoint offers tailor made solutions for auto repair businesses, and because they understand the specific needs and requirements of your shop, you can rest assured you will be able to avoid the thousands of dollars of additional expenses in processing fees and man-hours that can result from "one-size-fits-all" solutions....
Customer Management Systems
Did you know that 20%-40% of service customers leave with unresolved issues or concerns? At Elite we believe that the most important step in putting these issues to rest and making the necessary improvements to your business, is to first discover what customer’s concerns actually are. Customer Management Systems provides professionally trained, motivated and innovative surveyors who follow up with every customer you provide and deliver the information you need to run a more effective, efficient service department...
ProcessingPoint Payroll Services
ProcessingPoint is committed to customer service, will save you an average of 20-40% compared to what other online payroll services are charging, and will work with you directlly to determine the right type of account for your auto repair business's needs...
Mitchell1's ManagerPlus
At Elite we believe that in today’s fast-paced world, an important key to your shop’s success lies in your ability to manage your shop efficiently and effectively. We’ve searched the auto service industry thoroughly, and can state with confidence that no shop management solution is more effective at increasing your business’s productivity, efficiency, and auto repair profits than Mitchell1’s ManagerPlus...
ProcessingPoint Time and Attendance Software
ProcessingPoint is the only Time and Attendance software endorsed by Elite. This is because they offer excellent customer service, offer a versatile and easy-to-use system, and work directly with you to determine the right type of account for your auto repair business...
Hal Janke Consulting Package
Selling your business may very well be one of the most important decisions you’ll ever make. Just like in choosing an auto repair shop, it's crucial to ensure you're dealing with the right people; people that are honest, knowledgeable, and experienced. It’s one thing to have a broker in your community that can help you sell your business, but now you can have a friend in the business that has an amazing track record of success...
Elite Membership
Within moments after you enroll in Elite Membership, you’ll have immediate access to our industry acclaimed Direct Connect Podcasts, our Insider Reports and special offers that are only available to our members. Elite Membership will not only keep you well ahead of your competitors, but regardless of whether you're looking for help with sales, marketing or employee management; you'll be absolutely thrilled with the results...
Creating Team Spirit in Your Auto Repair Shop
Brought to You by Babcox and AVITuesday, March 8th
10:00am - 10:55am Pacific Standard Time
$29.95
Pricing, Ethics and the Reputation of Your Business
At Elite we know that once someone comes into your shop, you’ll do everything you can to generate a happy customer, and make a fair profit. Unfortunately, some customers will put you to the test when it comes to the prices you charge...
7 Keys to Delivering Extraordinary Service
#1. Under promise and over deliver. If you apply this principle to your business, you can often exceed the customer’s expectations. As an example, when your competitors are asked how long it will take to do a minor service, they will typically tell the customer something like, “It’ll take an hour.” Unfortunately, they have now set an expectation in the customer’s mind. What they should have done...
The Cost of Customer Complaints
When it comes to customer complaints, most shop owners and dealerships seem to have sense that there’s some economic price they’ll pay, but when asked as to how much each complaint may cost, they typically have no idea. So consider this: When a customer complains, the first direct cost that you’re going to incur is a loss of your “time.” This is the time you spend...
Price Shopping Auto Parts
There is no question; if you plan on being successful in the auto repair business, you have to buy high quality parts. Substandard parts will drive up your repair time, they’ll drive up your warranty claims and they’ll erode your customer base. You also need to buy those parts from the right suppliers...
How to Measure Customer Satisfaction
Here’s the deal. The CSI goal obviously needs to be 100%, and you need to establish a Minimum Level of Acceptable Performance with your team that is set at 90% (With the understanding that your employees can “begin” to earn CSI rewards on an incremental scale once they pass the threshold of 95%). Now here’s where most shop owners get into trouble...
