A Revolution in Auto Repair 20 Groups
The top auto repair shops in North America all realize that in order to put more money on your bottom line you need to have clearly defined goals, you need to tap into the expertise of other industry leaders, you need to know the Key Performance Indicators and you need to know how to bring about changes in your business that will generate higher profits. They also know they need to not only monitor and measure indicators; such as their average repair order value, their part and labor cost, and the efficiencies of their technicians; but just as important, they need to know the exact targets they are aiming for. Unfortunately, most shop owners are only exposed to numbers and percentages that are said to be the industry averages. Not only is this type of information often unreliable, but it’s not what the successful shop owners are interested in. What the owners of the successful shops want to know are the Key Performance Indicators of the top shops in America; not the average shops. The question is; who do you turn to when you are looking for the Key Performance Indicators of these top shops? Well, the good news is; we can help. With our Elite Pro Service we work closely with 90 of the most successful shops in North America, and we have access to all their Key Performance Indicators. Pro Service colleagues not only have access to this valuable information as well, but they also have one of the nation’s leading coaches at their side to help them remained focused on building a more profitable, valuable business.
“Pro Service from Elite is unique. Their constant request for feedback and input from their clients makes them stand out and contributes to the value of their programs. The PAC groups are also set up in such a way that, in time, members are able to get to know all of the Pro Service members, expanding the networking capabilities which are so valuable today in the automotive repair business. Jim Murphy brings a high level of commitment to the clients of the Pro Service. His desire to help the members is outstanding. His positive, can-do attitude has helped me personally get through the harder times. I can't imagine being in business without the support of the Elite Pro Service and the friendships that I've gained all across the nation.”
- Richard Zaagman, Community Automotive Repair Inc.- Grand Rapids, MI
"Elite Pro Service is an absolute home run for those shop owners that want to take their business to the next level. Through the support of Jim Murphy and my PAC, we have increased sales 20% since 2007. Our monthly sales per bay are nearly $37,000.00 and we are now projected to top the 2 million dollar mark out of our 5 bay facility. Thank you Jim and thank you Pro Service!" - Bryan Kauffeld, Ulmer's Auto Care - Cincinatti, OH
“Since joining the Elite Pro Service in 2008, my gross sales numbers have increased 21%. The leadership and counseling I have received from Bob Cooper with Elite, my facilitator Jim Murphy and my fellow peers in the areas of systems, budgeting, and employee pay plans have played a significant role in my success. I would recommend Pro Service to any automotive business owner who recognizes that we are in an ever-changing industry and wants to grow their business.”
- Terry Hyden, U.S. Automotive - Springfield, MO