“It’s certainly kept our regular customers coming in on a more regular basis… more people who are actually doing preventive maintenance.” -Pam Moore, CRM Customer Since 11/05 - Marstons Mills, MA

With Mitchell1’s eCRM you will be able to….

•    Grow your business with consistent email and postcard communication
•    Increase customer visits per year with automated reminder emails
•    Customize your marketing campaigns working with your dedicated marketing support experts
•    Know what’s working and not working with return-on-investment reporting
•    Use OwnerAutoSite.com - Customer’s personalized service history website for preventive maintenance education

If you’re looking to inspire customer loyalty through consistent, personalized and cost effective communication, then Mitchell1’s eCRM is the perfect solution for you! At Elite we believe that loyal customers are the cornerstone of any successful business, and that maintaining those core customers is vital to ensuring that your business continues to grow and profit.  Mitchell1’s eCRM enables you to do just that, through optimizing your valuable customer database.  Service-specific recommendations are pulled directly from your management database and sent to your current customers as their vehicles come up for scheduled maintenance.  These reminders are personalized for each customer so that they won't be regarded as "junk mail," but rather as important and appreciated reminders. Whether you choose to send postcards or emails with Mitchell 1’s eCRM , one thing is for certain: your customers will be grateful for the increased level of customer service! So before another day passes without communicating with your priceless customers, start using Mitchell1’s eCRM in your shop today!